City of San Antonio - File #: 14-777

• File #: 14-777
• Type: Purchase of Equipment
• In control: City Council A Session
• On agenda: 4/10/2014
• Posting Language: An Ordinance authorizing a contract with Productivity Apex, Inc. to provide a solution for City-hosted inspector route optimization for the Development Services Department for an estimated initial cost of $305,000.00 and $52,200.00 annually thereafter for a period of four years and with the Development Services Fund’s fund balance for $149,964.00, which has dedicated fund reserves for software replacement. [Ben Gorzell, Chief Financial Officer; Troy Elliott, Director, Finance]

Date	Ver.	Action By	Action	Result
4/10/2014	1	City Council A Session	adopted	Pass

DEPARTMENT: Finance


DEPARTMENT HEAD: Troy Elliott


COUNCIL DISTRICTS IMPACTED: City Wide


SUBJECT:
Inspector Route Optimization


SUMMARY: This Ordinance authorizes a contract with Productivity Apex, Inc. (Apex) to provide a solution for City-hosted inspector route optimization for the Development Services Department for an estimated initial cost of $305,000.00 and $52,200.00 annually thereafter for a period of four years. This ordinance also appropriates $149,964.00 from the Development Services Fund's fund balance, which has dedicated fund reserves for software replacement.


BACKGROUND INFORMATION:
Submitted for City Council consideration and action is the proposal submitted by Productivity Apex, Inc. to provide a solution for City-hosted inspector route optimization for the Development Services Department.

Current inspections scheduling operations utilize 15 supervisors to manually review daily scheduled inspections and assign appropriate workload for each of the 65+ inspectors. This is a laborious process which takes into account several constraints - inspection category, level of effort, territory, driving distances, skill sets, etc. Current processes tie up inspectors on the phone communicating with customers as they make their rounds from one inspection to the other. It is the intent of this project to improve the inspection scheduling, routing and client communication process in order to deliver quality service meeting performance expectations.
The City issued a Request for Competitive Sealed Proposal (RFCSP) for "Inspector Route Optimization" (RFCSP 6100002909) on May 31, 2013 with a submission deadline of July 12, 2013. Two proposals were received and reviewed in response to this solicitation for Vendor-hosted solutions and three proposals were received and reviewed in response to this solicitation for City-hosted solutions.
An evaluation committee consisting of representatives from Development Services and the Informat...