DEPARTMENT: Convention & Sports Facilities
DEPARTMENT HEAD: Michael J. Sawaya
COUNCIL DISTRICTS IMPACTED: City Wide
SUBJECT:
Extension Agreement and Fifth Amendment to the Ticketing Services Agreement with Ticketmaster, L.L.C.
SUMMARY:
This ordinance authorizes an Extension Agreement and Fifth Amendment to the Ticketing Services Agreement ("Agreement") with Ticketmaster, L.L.C. ("Ticketmaster") to provide exclusive event ticketing services for the Convention & Sports Facilities ("CSF") Department, exercising the available five-year renewal option from July 1, 2014, through June 30, 2019, adjusting customer fees and increasing City revenue share, and incorporating various administrative amendments to terms and conditions, with estimated City revenue of $4,950,037 during the extension period.
BACKGROUND INFORMATION:
Ordinance No. 2009-06-25-0590, dated June 25, 2009, authorized the original Agreement with Ticketmaster for CSF events at the Henry B. Gonzales Convention Center (including Lila Cockrell Theatre), Alamodome (including the Illusions Theater), and the Carver Community Cultural Center (including the Jo Long Theatre and Little Carver Civic Center). Ticketmaster was selected after a Request for Proposal (RFP) process in April 2009.
The initial term of the Agreement was for a five-year period, July 1, 2009, through June 30, 2014, with a five-year renewal option, subject to City Council approval.
Ticketmaster provides the City the following under the Agreement:
* A full-service ticketing system to sell tickets for attractions at CSF facilities, including services, equipment, technical system support, and on-site equipment maintenance as needed.
* Hardware and online access to the software for ticket sales.
* Outlet sales services, as well as internet and telephone sales services.
* Marketing and advertising services.
The Agreement has previously been amended in August and December 2011, and January and Septemb...
Click here for full text