CITY OF SAN ANTONIO
FINANCE DEPARTMENT
INTERDEPARTMENTAL CORRESPONDENCE
TO: Sheryl Sculley, City Manager
FROM: Troy Elliott, CPA, Finance Director
COPY: High Profile Contracts Committee; Ben Gorzell, Jr., CPA, Chief Financial Officer;
Kevin Barthold, City Auditor; Xavier Urrutia, Parks and Recreation Director
SUBJECT: Post-Solicitation Briefing for Enterprise Point-of-Sale and Reservation/Registration Systems Project (Customer First San Antonio [C1SA] Project)
DATE: May 12, 2015
The Finance and Parks and Recreation departments will present a post-solicitation briefing on the solicitation for enterprise point-of-sale and reservation-registration systems (EPOS-RRS). A pre-solicitation briefing was presented to the High Profile Contracts Committee on November 12, 2013.
The post-solicitation briefing will include an overview of the procurement, estimated contract value, high-profile designation, term of resultant contract, project scope of services and considerations, scoring criteria, project requirements, project timeline, and SBEDA Program requirements.
A Request for Competitive Sealed Proposals (RFCSP) was released to 467 potential vendors for a fully integrated end-to-end solution for both the POS and RRS functional areas, if available in the marketplace, or for a prime integrator responsible for the implementation of solutions offered by different suppliers. The goal is to establish a standardized, modern enterprise platform for processing, reporting, and managing cashiering for goods and services as well as for accessing a wide range of City events and facilities. A key driver of this project - dubbed Customer First San Antonio - is to enable customers to make various types of payments online easily and securely. Recent citizen surveys showed the largest decrease in satisfaction was from the City's lack of on-line services and payments.
The selected vendor is required to have experience with similar clients in the implemen...
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