DEPARTMENT: Police
DEPARTMENT HEAD: Anthony L. Trevino, Interim Chief of Police
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
A staff briefing on the process and recommendation for selection of a contract to provide Management of Towing Services for the City of San Antonio Police Department
SUMMARY:
This item provides a staff briefing on the process and recommendation for selection of a contract to provide Management of Towing Services for the City of San Antonio Police Department.
BACKGROUND INFORMATION:
Public safety towing for the City is currently handled by three primary and two back-up wrecker service contractors operating in six zones that coincide with the six Police Substation Service Areas. The agreement requires the contractors to remove from public streets, ways or other public property in the city of San Antonio, vehicles which have been abandoned, have been involved in collisions, have been parked in violation of the law, and have to be checked for evidence, and/or belong to prisoners. Contracted tow companies must respond to a request for wrecker service within 30 minutes of being dispatched by the City.
On January 18, 2015 the Police Department solicited proposals to manage towing services for the City. In these services, the City will require a towing management system capable of performing dispatching, recording, oversight, auditing and report generation regarding Police initiated towing services performed by City qualified, and experienced state licensed towing companies. The selected contractor will be responsible for subcontracting with qualified, licensed tow companies to provide this service. Additionally, the contractor will oversee and manage the assignment of Police directed tows and the performance of the services provided. This will provide for a quicker response time of twenty (20) minutes on major highways and twenty-five (25) minutes on City surface streets for wrecker requests. This will re...
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