DEPARTMENT: Police
DEPARTMENT HEAD: Anthony L. Trevino, Interim Chief of Police
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
Authorizing the negotiation and execution an Agreement to provide management oversight of the towing services for the City of San Antonio Police Department
SUMMARY:
This ordinance authorizes the negotiation and execution of Management of Towing Services Agreement to provide management oversight of the towing services for the City of San Antonio Police Department.
BACKGROUND INFORMATION:
On January 18, 2015 the Police Department solicited proposals to manage towing services for the City. In these services, the City will require a towing management system capable of performing dispatching, recording, oversight, auditing and report generation regarding Police initiated towing services performed by City qualified, and experienced state licensed towing companies. The selected contractor will be responsible for subcontracting with qualified, licensed tow companies to provide this service. Additionally, the contractor will oversee and manage the assignment of Police directed tows and the performance of the services provided.
During year one of the contract, the response time will remain at the current performance standard of thirty (30) minutes. This will allow the contactor to gather tow request trends of locations, times, and equipment needed. With the data and trends collected during year one, the contractor will be contractually required to provide a quicker response beginning in year two of the contract; twenty (20) minutes on major highways and twenty-five (25) minutes on City surface streets. This will result in returning officers to service quicker and reduce the time citizens are delayed by the accident induced traffic congestion. The quicker response time will allow for the Police Department to respond to 5,500 more service calls, while affording the Fire Department 1,596 Unit hours availab...
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