DEPARTMENT: Finance
DEPARTMENT HEAD: Troy Elliott
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
Land Development, Permit, Inspection & Compliance Management Software
SUMMARY:
An Ordinance authorizing a contract with Accela, Inc. to provide the City with a comprehensive Land Development, Permit, Inspection, Licensing and Compliance Management Software System for an amount not to exceed $15,763,472.00 funded from the Development Services Fund, the Capital Budget, and appropriating funds. The initial term of the contract with Accela, Inc. is upon award through June 30, 2018 with two, one year renewal options.
BACKGROUND INFORMATION:
Development Services is responsible for assisting customers through the development process and enforcing municipal codes, ordinances and regulations regarding the protection of health, safety and welfare of the citizens of San Antonio. Development Services Department uses four principal systems to support its business operations: Hansen, ECCO, TPLAT and LDS. The current permitting system, Hansen, is no longer under a maintenance agreement and the department relies heavily upon ITSD for software configuration to reflect ordinance, fee and business process changes. ECCO and TPLAT are antiquated, legacy mainframe systems that have been in operation and are very limited in capability, analytics and reporting. These systems do not share information with each other and integration with other systems is extremely limited. In addition to these four main systems, the department uses several other integrated and stand alone systems for managing land development processes, issuing permits via the web, scheduling inspections via the web and mobile devices, accountability of inspectors, notification to customers concerning permit activity, plat management, electronic plan review, zoning and land use management.
In order to replace these antiquated systems, the City hired Gartner, Inc. to assist the City i...
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