AUDIT COMMITTEE SUMMARY
May 31, 2016
Audit of Center City Development & Operations Parking Enforcement Division
Report Issued March 7, 2016
Background
Center City Development & Operations (CCDO) Parking Enforcement Division (Parking) is responsible for enforcing the laws pertaining to parking violations as set forth in the City of San Antonio's Municipal Code. In Fiscal Year 2012, the division expanded their patrol area from Downtown to include parking violations in all San Antonio neighborhoods and commercial parking lots. The division is also responsible for setting up and enforcing Temporary Parking Restrictions issued and managed by the Transportation & Capital Improvements Department. Currently, the division consists of 1 Parking Enforcement Supervisor and 18 Parking Enforcement Officers patrolling 9 zones located throughout the City. Municipal Court manages the collection of parking citation fines.
Audit Objective
Determine if parking enforcement operations are managed in accordance with State statutes, City ordinances and policies.
Audit Scope and Methodology
The audit scope included current parking enforcement operations. In addition, we analyzed citations issued in FY 2014 and FY 2015 through March 31, 2015.
We reviewed the divisions towing process for compliance with the municipal code and State statutes. We verified that the division had a process in place to manage parking restrictions. In addition, we reviewed parking restrictions for proper authorization, set up and document support. We also reviewed citations for proper evidence and support.
Audit Conclusions
Overall, Parking is effectively enforcing the City's Municipal Code regarding parking violations. However, we identified areas with control deficiencies in need of improvement for managing Parking Enforcement Operations, which involves collaboration with Municipal Court.
* Parking violators with multiple citations are not being addressed.
* Officer...
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