DEPARTMENT: Police
DEPARTMENT HEAD: William P. McManus
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
Background Investigations for San Antonio Police Department Telecommunicators
SUMMARY:
This ordinance is authorizing a contract with Kelmar Global in the amount of $300,000.00 to provide the San Antonio Police Department with background investigations of Police Communication applicants.
BACKGROUND INFORMATION:
On January 9, 2017 the Police Department solicited proposals to provide pre-employment background screening services for Telecommunicators. The San Antonio Police Department (SAPD) anticipates hiring sixty (60) new Telecommunicators in the next two years. Telecommunicators are responsible for, answering 911 emergency calls, assisting citizens in obtaining emergency services, and dispatching emergency services. The SAPD licenses Telecommunicators under guidelines set forth by the Texas Commission on Law Enforcement (TCOLE). The background investigatory process closely mirrors the background process for police officer applicants. The contractor will assist the SAPD in reviewing the Telecommunicator's suitability for licensing through the TCOLE guidelines.
Three (3) responsive proposals to the City's RFP were received on February 10, 2017 from the following firms: AAA Credit Screening Services, Kelmar Global, and New Beginning & Intelligence. The evaluation of each response was based upon a total of 100 points; 35 points for Experience, Background and Qualifications; 30 points allotted for Proposed Plan; 20 points allotted for Respondent's price schedule; 10 points allotted for Local Preference Program and 5 points for the Veteran-Owned Small Business Program.
A five (5) person Evaluation Committee consisting of personnel from the Police and Human Resources Departments were tasked with evaluating the proposals. The Evaluation Committee met on March 9, 2017, to discuss and evaluate the responsive proposals received. After an initial co...
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