AUDIT COMMITTEE SUMMARY
April 17, 2018
Follow-Up Audit of Human Resources Hiring Practices
Report Issued January 11, 2018
Audit Objective
Determine if the recommendations made in the prior audit of the Human Resources (HR) COSA Hiring Practices have been effectively implemented.
Background
In November 2, 2015, the Office of the City Auditor completed an audit of the HR COSA Hiring Practices. The objective of the audit was to determine if COSA hiring practices are consistent with internal policies and are metrics accurately reported.
The Office of the City Auditor concluded that overall HR hiring practices are consistent with internal polices and metrics are accurately reported per current guidelines. However, areas were identified that needed improvement related to monitoring and tracking of hiring processes.
Independent reviews were not taking place for data used throughout the hiring and on-boarding processes. Additionally, training that communicates HR guidelines, laws, and regulations were not provided to all employees responsible for interviewing and selecting candidates. Also, contracts with staffing agencies and other HR service providers were not being monitored to ensure that contract terms, including the screening of temporary employees, were being met. In addition, monitoring controls to ensure appropriate user access were not effective. Finally, performance measures used to track achievement of goals did not provide sufficient indication of the effectiveness of HR activities
Audit Scope and Methodology
The audit scope was limited to the recommendations and corrective action plans made in the original report for FY 2017. We reviewed for appropriate documentation of the new hire process. We reviewed HR's training processes. In addition, we reviewed temporary agency contracts for updated language. We also reviewed for appropriate user access controls. Finally, we reviewed the implemented tracking procedures for performance measures.
Audit Co...
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