DEPARTMENT: Aviation
DEPARTMENT HEAD: Russell J. Handy
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
Valet Parking Services at the San Antonio International Airport
SUMMARY:
This ordinance authorizes a five-year concessions agreement with Jacobsen/Daniels Associates, LLC dba Fly-Away Valet (Fly-Away Valet) to operate valet services at the San Antonio International Airport. The minimum annual guarantee is $200,000.00 which will be deposited into the Aviation Operating and Maintenance Fund. The contract will generate at least $1,000,000.00 over the five year term.
BACKGROUND INFORMATION:
The San Antonio Airport System continually looks for new programs to enhance the customer experience for passengers at the San Antonio International Airport. Examples of programs implemented to improve the customer experience at SAT include the addition of a revolving art program highlighting local and regional artists for passengers to enjoy, and initiation of a nationally known traveler rewards program, Thanks Again. The addition of valet services would be another opportunity to enhance the experience for SAT customers.
In April 2018, the airport system released a Request For Proposals (RFP) for a concessionaire for parking valet services at the airport that sought experienced and qualified firms to manage and operate a SAT-branded valet parking service concession on a 24-hour, daily basis at the airport. Three proposals were received, but two were deemed non-responsive for not providing the required proposal bond. An evaluation committee composed of representatives from the Aviation and Center City Development and Operations departments reviewed the Fly-Away Valet proposal and interviewed the firm. Following the interview, the evaluation committee unanimously agreed to enter negotiations with the firm. The firm, a division of Jacobsen/Daniels, has provided valet services since 2016. On November 13, 2018, the item was presented to the Audit and Accountability C...
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