CITY OF SAN ANTONIO
Development Services Department
INTERDEPARTMENTAL MEMO
TO: Sheryl Sculley, City Manager
FROM: Michael Shannon, PE, CBO, Director, Development Services; Craig Hopkins, Chief Information Officer
COPY: Audit and Accountability Committee; Roderick J. Sanchez, Assistant City Manager; Ben Gorzell, Jr., CPA, Chief Financial Officer; Kevin Barthold, City Auditor; Troy Elliott, CPA, Finance Director
SUBJECT: Post-Solicitation Briefing for BuildSA Phase 2
DATE: December 11, 2018
BuildSA is Development Services Department's software replacement project. The core component of the BuildSA project is the use of the Accela software. In June 2015, City Council awarded a contract to Accela that included (1) software licenses, (2) maintenance and support and (3) implementation and configuration services. In the spring of 2016, delivery problems and quality control issues surfaced which resulted in termination of the original contract in April 2017. The City determined that continued use of the Accela software was the best course of action. As such, in June 2017, City Council approved an implementation and configuration services contract with GCOM, an Accela Certified Partner, to complete the remaining scope of Phase 1 which went live on October 1, 2018. Phase 1 focused on the replacement of all systems for transactions related to platting and zoning.
Phase 2 will replace two key software systems used by Development Services: Hansen for building permits and ECCO for code enforcement cases. With this replacement project, the City will provide greater customer service, increase operational efficiencies across all lines of business, maintain system and data security, and enable greater transparency into operations.
On April 6, 2018, a Request for Competitive Sealed Proposal (RFCSP) was released seeking proposals from Accela Certified Partners to implement and configure existing Accela software. A pre-submittal conference was held on Apr...
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