DEPARTMENT: Finance
DEPARTMENT HEAD: Troy Elliott
COUNCIL DISTRICTS IMPACTED: Citywide
SUBJECT:
Ratification of a Contract for the Replacement of Power Regulating Equipment at the San Antonio Public Safety Answering Point (PSAP) Building
SUMMARY:
An ordinance ratifying a contract with Big State Electric, LTD in the amount of $126,920.00 to replace power regulating equipment for the San Antonio Public Safety Answering Point (PSAP) building. Funding available in the FY 2019 ITSD Infrastructure Lifecycle Replacement Project and included in the FY 2019 - FY 2024 Capital Improvement Program. This contract was procured citing a Public Health and Safety exemption according to the provisions of Texas Statutes Local Government Code 252.022.02.
BACKGROUND INFORMATION:
The City of San Antonio's Public Safety Answering Point (PSAP) Call Center is located on Brooks City Base on the South East side of San Antonio. This building houses 911 call taking/support personnel and supporting systems utilized to support public safety E911 support operations. The PSAP supports the emergency dispatch services for SAPD and SAFD. The center receives and dispatches information to SAPD and SAFD first responders through 911 calls for assistance via radio operations and through the City's Computer Aided Dispatch (CAD) system. Additionally, the PSAP houses the 911 phone network core and also feeds calls to surrounding Comal, Guadalupe, and Medina counties.
On May 22, 2019 a catastrophic failure of the static transfer switch (STS) occurred. The switch is part of the facility's emergency electrical power system located within the PSAP building and the failure resulted in a temporary electrical outage at the PSAP 911 Call Center. Based on the severity of the outage, it was determined that support personnel from the 911 Call Center were to be temporarily relocated to the Bexar Metro Regional Operations Center. Based on discussions from internal support teams and third-party eng...
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