City of San Antonio - File #: 19-6577

• File #: 19-6577
• Type: Purchase of Services
• In control: City Council A Session
• On agenda: 9/19/2019
• Posting Language: Ordinance approving a contract amendment with Tritech Software Systems in the amount of $238,663.94, from contract execution to September 30, 2020, which includes required implementation and project management services and first year license fees to provide the San Antonio Police Department (SAPD) with a required upgrades to the Tritech Software Systems Public Safety Computer Aided Dispatch (CAD) System. Funding is available from the FY 2019 Adopted ITSD Operating Fund. Additionally, the contract amendment will provide for up to five additional one-year terms at $75,180.50 annually for maintenance and support costs. Funding for subsequent years is subject to City Council approval of the annual budget and of funds. [Ben Gorzell, Chief Financial Officer; Troy Elliott, Deputy Chief Financial Officer, Finance]

DEPARTMENT: Finance


DEPARTMENT HEAD: Troy Elliott


COUNCIL DISTRICTS IMPACTED: Citywide


SUBJECT:

Approval of a Contract Amendment with Tritech Software Systems for Multiple Upgrades to the Public Safety Computer Aided Dispatch System


SUMMARY:

An ordinance authorizing a contract amendment with Tritech Software Systems in the initial amount of $238,663.94, from contract execution to September 30, 2020, which includes required implementation and project management services and first year license fees to provide required upgrades to the Tritech Software Systems Public Safety Computer Aided Dispatch (CAD) System for enhancements to feature sets and an operating system uplift required for continued system supportability. Funding is available from the FY 2019 Adopted ITSD Operating Fund. Additionally, the contract amendment will provide for up to five additional one-year terms at $75,180.50 annually for maintenance and support costs. Funding for subsequent years is subject to City Council approval of the annual budget and of funds.

BACKGROUND INFORMATION:

In October 2008, City Council approved a contract with TriTech Software Services for a Computer Aided Dispatch (CAD) system that provides multiple public safety agencies with a means to efficiently communicate and receive vital information in the field.

Since 2009, the current CAD environment has been utilized by the San Antonio Police Department (SAPD), San Antonio Fire Department (SAFD), Bexar County Sheriff's Office, Bexar County Fire, Schertz PD/Fire/EMS, and the Southwest Texas Regional Advisory Council (STRAC) MEDCOM Regional Trauma System. The CAD environment is managed by the City of San Antonio Information Technology Services Department. Annual maintenance and support and license fees were authorized through Ordinance 2010-04-01-0276 for the life of the system through a sole source agreement. It has become necessary to provide additional product enhancements in order to continue to provide la...