city of San Antonio

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File #: 21-3011   
Type: Staff Briefing - Without Ordinance
In control: Audit and Accountability Committee
On agenda: 4/20/2021
Posting Language: AU19-C01 Audit of Center City Development Office Centro San Antonio Contract
Attachments: 1. AU19-C01 Audit of CCDO - Centro San Antonio Contract
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Audit of CCDO Centro San Antonio Contract
Report Issued April 5, 2021

Audit Objective

Determine if the Centro SA Contract for downtown services is adequately managed.


The Public Improvement District (PID) is a means through which property owners in the District can self-fund additional improvements and services to enhance the appearance and safety of downtown San Antonio. The primary source of revenue for the PID are the special assessments levied on property owners that reside within the PID. In addition to special assessments levied, contributions are made from other entities to fund improvements and services in the PID.

To carry out improvements and services, the City of San Antonio (City) entered into an agreement with Centro Public Improvement District (Centro), a non-profit Texas corporation. Services and improvements provided by Centro include maintenance, beautification and landscaping, hospitality ambassador services, outreach and security services, marketing and promotion of the PID, community events and programs, economic development activities, project management, capital projects, and special projects services. During FY 2019, the City reimbursed the contractor approximately $4,554,336 for management and service expenses incurred.

CCDO is responsible for overseeing the contract and monitors key contractual requirements. Additionally, Finance is responsible for monitoring and reporting the PID special assessments.

Scope and Methodology

The audit scope included contract monitoring efforts, contractor reimbursements, and PID revenue collections for FY 2019. We reviewed contractor monitoring efforts by CCDO were occurring. Additionally, we reviewed equipment management controls regarding physical safeguards, inventory, and equipment disposal. Furthermore, we reviewed invoices to confirm reimbursed expenses were adequately supported and allowable. Finally, we performed data analysis over PID special assessme...

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